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Frequently Asked Questions

Recharge/Bill payment failed. When I will get refund my money?

You will get refund money wihtin 3-4 working days excluding holiday to your original mode of payment.

My recharge/bill payment successful. But I didn't receive it. What can I do?

Sometimes it takes time to update 24 hours if any technical fault happened. After that if you not receive yet, then kindly launch complain with us.

How much limit that I can recharge/bill payment daily OR monthly OR yearly?

There is no daily or monthly or yearly limit. You can do unlimited recharge/bill payment as per your requirement.

Money debited from my bank account. But recharge/bill payment pending. What should I do?

Our system is completely automatic. Continue updating recharge/bill payment status untill that particular transaction got succesful or failed. In this situation, you should wait atleast 24 hours before launch complain.